End User License Agreement

Effective date: May 14, 2026  ·  Last updated: May 14, 2026

This End User License Agreement (“Agreement” or “EULA”) governs your access to and use of Hollis Technologies, Inc.'s software applications, including PO Flow, Hollis AI, and any other applications, integrations, or services we release under the Hollis Technologies brand. By installing, accessing, or using our Services, you agree to be bound by this Agreement.

1. Scope and Applications Covered

This End User License Agreement (“Agreement” or “EULA”) is a legal contract between you (“you,” “your,” or “Customer”) and Hollis Technologies, Inc., a Washington corporation (“Hollis Technologies,” “we,” “us,” or “our”), governing your access to and use of our software applications, including any associated documentation, services, and updates (collectively, the “Services”).

By installing, accessing, or using any Hollis Technologies application, including but not limited to PO Flow and Hollis AI, you agree to be bound by this Agreement. If you do not agree to these terms, you must not install, access, or use the Services.

This Agreement applies to all current and future Hollis Technologies applications, including but not limited to:

  • PO Flow — Purchase order management for Shopify merchants
  • Hollis AI — AI assistant for Hollis Technologies applications
  • Any other applications, integrations, or services we may release in the future under the Hollis Technologies brand

Use of certain applications or features may be subject to additional terms, which will be presented to you at the time of access. In the event of a conflict between this Agreement and any application-specific terms, the application-specific terms will control with respect to that application.

2. Definitions

  • “Authorized User” means any individual you authorize to access and use the Services on your behalf, including employees, contractors, and agents.
  • “Customer Data” means any data, information, or content that you or your Authorized Users submit to, generate within, or transmit through the Services, including purchase orders, supplier records, product data, and configuration settings.
  • “Shopify” means Shopify Inc. and its affiliates, the operator of the Shopify platform on which our applications are distributed.
  • “Shopify Store” means a Shopify-hosted online store operated by you that has installed one or more of our applications.
  • “Subscription” means a paid plan that grants access to the Services, billed through Shopify Billing on a recurring basis.
  • “Third-Party Service” means any third-party software, service, or integration (such as QuickBooks Online or Slack) that you connect to the Services.

3. License Grant

Subject to your compliance with this Agreement and payment of all applicable fees, Hollis Technologies grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the term of your Subscription.

This license is granted to you for use with the Shopify Store(s) on which you have installed the Services. You may permit your Authorized Users to access the Services on your behalf, provided that you remain responsible for their compliance with this Agreement.

4. Subscription, Billing, and Trial Terms

4.1 Billing Through Shopify

All Subscription fees for our Shopify applications are billed and collected by Shopify through Shopify Billing, in accordance with Shopify's billing terms. By subscribing to a paid plan, you authorize Shopify to charge the payment method on file for your Shopify account for the applicable Subscription fees on a recurring basis until cancellation.

Hollis Technologies does not directly collect, store, or process your payment card information. All billing inquiries, refund requests, and payment method changes must be handled through your Shopify account or by contacting Shopify Support.

4.2 Subscription Plans and Pricing

Current Subscription plans, features, and pricing are published in the Shopify App Store listing for each application. We reserve the right to modify our plans, features, or pricing at any time. Changes to pricing for existing subscribers will be communicated in advance in accordance with Shopify's policies, and will not take effect until your next billing cycle.

4.3 Free Trials

Where offered, free trials grant you full access to the applicable Subscription plan for the duration of the trial period. If you do not cancel before the end of the trial period, your Subscription will automatically convert to a paid plan and you will be charged the applicable Subscription fee through Shopify Billing. Trial eligibility, duration, and terms may be modified or withdrawn at our discretion.

4.4 Cancellation

You may cancel your Subscription at any time by uninstalling the application from your Shopify Store or by changing your Subscription plan through the in-app billing interface. Cancellation takes effect at the end of the current billing cycle. Hollis Technologies does not offer prorated refunds for partial billing periods unless required by applicable law.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with this Agreement. You will not, and will not permit any Authorized User or third party to:

  • Use the Services in any manner that violates applicable laws, regulations, or third-party rights
  • Use the Services to store, transmit, or process unlawful, infringing, defamatory, harassing, or otherwise objectionable content
  • Attempt to gain unauthorized access to the Services, other customers' accounts, or any systems or networks connected to the Services
  • Interfere with, disrupt, or place an unreasonable load on the Services, including through denial-of-service attacks, automated scraping, or excessive API requests
  • Use the Services to develop, market, or operate a product or service that competes with the Services
  • Use the Services in any manner that violates Shopify's Acceptable Use Policy or Partner Program Agreement

6. Restrictions

Except as expressly permitted in this Agreement, you will not, and will not permit any third party to:

  • Copy, modify, adapt, translate, or create derivative works of the Services or any portion thereof
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent expressly permitted by applicable law
  • Sell, resell, rent, lease, sublicense, distribute, or otherwise transfer the Services to any third party
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in or on the Services
  • Use the Services to build a similar or competitive product or service, or to benchmark or compare the Services for competitive purposes
  • Circumvent or attempt to circumvent any usage limits, access controls, or security measures of the Services

7. Customer Data and Privacy

7.1 Ownership of Customer Data

As between you and Hollis Technologies, you retain all right, title, and interest in and to your Customer Data. You grant Hollis Technologies a limited, worldwide, non-exclusive license to access, use, store, process, transmit, and display Customer Data solely as necessary to provide and improve the Services, comply with applicable law, and as otherwise permitted by this Agreement and our Privacy Policy.

7.2 Your Responsibility for Customer Data

You are solely responsible for the accuracy, quality, integrity, and legality of your Customer Data and for the means by which you acquired it. You represent and warrant that you have all rights necessary to submit Customer Data to the Services and to grant the license described above.

7.3 Privacy Policy

Our collection, use, and disclosure of personal information in connection with the Services is governed by our Privacy Policy, available at hollistechnologies.com/privacy. The Privacy Policy is incorporated into this Agreement by reference. By using the Services, you acknowledge that you have read and understood the Privacy Policy.

7.4 Shopify Compliance Webhooks

Our applications implement the mandatory compliance webhooks required by Shopify (customers/data_request, customers/redact, and shop/redact). Upon uninstallation of an application or receipt of a redact request, Customer Data associated with your Shopify Store will be deleted from our systems within 30 days, in accordance with our Privacy Policy.

8. Third-Party Integrations

The Services may offer integrations with Third-Party Services, including but not limited to QuickBooks Online and Slack. Your use of any Third-Party Service is governed by the terms and privacy policies of that third party, not by this Agreement. Hollis Technologies is not responsible for the availability, accuracy, or content of any Third-Party Service, and we make no representations or warranties regarding any Third-Party Service.

If you choose to connect a Third-Party Service to the Services, you authorize Hollis Technologies to access and use information from that Third-Party Service as necessary to provide the integration. You may disconnect any Third-Party Service at any time through the in-app settings. We may modify, suspend, or discontinue any Third-Party Service integration at our discretion, including in response to changes by the third-party provider.

9. Intellectual Property

The Services, including all software, code, designs, text, graphics, logos, trademarks, and other content (excluding Customer Data), are the exclusive property of Hollis Technologies and its licensors and are protected by copyright, trademark, and other intellectual property laws of the United States and other jurisdictions. Except for the limited license granted in Section 3, no rights or licenses are granted to you under this Agreement, whether by implication, estoppel, or otherwise.

“Hollis Technologies,” “PO Flow,” “Hollis AI,” and our logos are trademarks of Hollis Technologies, Inc. Other product and service names mentioned in the Services may be trademarks of their respective owners.

10. Feedback

If you provide Hollis Technologies with any suggestions, comments, ideas, improvements, or other feedback regarding the Services (collectively, “Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate the Feedback into the Services or any other Hollis Technologies products or services, without obligation or compensation to you.

11. Service Availability and Modifications

We strive to make the Services available on a continuous basis, but we do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to scheduled maintenance, updates, technical issues, or events outside our reasonable control. We will use commercially reasonable efforts to provide advance notice of planned maintenance where practical.

We reserve the right to modify, suspend, discontinue, or remove any feature, functionality, or portion of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services, except where prohibited by applicable law.

12. Confidentiality

Each party may have access to information of the other party that is confidential or proprietary (“Confidential Information”). The receiving party will: (a) use Confidential Information only as necessary to exercise its rights and perform its obligations under this Agreement; (b) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care; and (c) not disclose Confidential Information to any third party except to its employees, contractors, and advisors who have a need to know and who are bound by confidentiality obligations at least as protective as those in this Agreement.

Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was rightfully known to the receiving party before disclosure; (iii) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (iv) is rightfully obtained from a third party without restriction on disclosure.

13. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOLLIS TECHNOLOGIES DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, HOLLIS TECHNOLOGIES DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT YOU ARE RESPONSIBLE FOR MAINTAINING APPROPRIATE BACKUPS OF YOUR DATA.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HOLLIS TECHNOLOGIES OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICES, EVEN IF HOLLIS TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL HOLLIS TECHNOLOGIES' TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES YOU PAID TO HOLLIS TECHNOLOGIES (THROUGH SHOPIFY BILLING) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

15. Indemnification

You agree to indemnify, defend, and hold harmless Hollis Technologies and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services in violation of this Agreement; (b) your Customer Data, including any claim that your Customer Data infringes the rights of any third party; (c) your violation of any applicable law or regulation; or (d) your violation of the rights of any third party.

Hollis Technologies will provide you with prompt written notice of any claim subject to indemnification and reasonable cooperation in the defense of the claim. You may not settle any such claim in a manner that imposes any obligation or liability on Hollis Technologies without our prior written consent.

16. Termination

16.1 Termination by You

You may terminate this Agreement at any time by uninstalling all Hollis Technologies applications from your Shopify Store and ceasing all use of the Services.

16.2 Termination by Us

We may suspend or terminate your access to the Services, and this Agreement, at any time, with or without notice, if: (a) you breach this Agreement; (b) your Subscription is cancelled or fails to renew due to non-payment; (c) we are required to do so by law; (d) we discontinue the Services; or (e) we determine, in our reasonable discretion, that your use of the Services poses a security, legal, or operational risk.

16.3 Effect of Termination

Upon termination of this Agreement: (a) your right to access and use the Services will immediately cease; (b) you must cease all use of the Services and uninstall all Hollis Technologies applications; and (c) Customer Data will be deleted in accordance with our Privacy Policy and Shopify's shop redact webhook process, typically within 30 days of uninstallation.

16.4 Survival

The following sections will survive termination of this Agreement: 7 (Customer Data and Privacy), 9 (Intellectual Property), 10 (Feedback), 12 (Confidentiality), 13 (Warranty Disclaimer), 14 (Limitation of Liability), 15 (Indemnification), 16.3 (Effect of Termination), 19 (Governing Law and Dispute Resolution), and 20 (General Provisions).

17. Data Export and Deletion

Prior to termination, you are responsible for exporting any Customer Data you wish to retain. The Services provide CSV export functionality for purchase orders, suppliers, and reports. After termination and the 30-day deletion period described in our Privacy Policy, Customer Data cannot be recovered.

If you require assistance with data export prior to termination, contact us at support@hollistechnologies.com.

18. Changes to This Agreement

We may modify this Agreement from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through in-app notification. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Agreement. If you do not agree to the updated Agreement, you must cease using the Services and uninstall all Hollis Technologies applications.

19. Governing Law and Dispute Resolution

19.1 Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

19.2 Venue

Subject to Section 19.3, any legal action or proceeding arising out of or relating to this Agreement will be brought exclusively in the state or federal courts located in Snohomish County, Washington, and each party irrevocably consents to the personal jurisdiction and venue of such courts.

19.3 Informal Resolution

Before filing a formal legal claim, the parties agree to attempt to resolve any dispute informally by contacting legal@hollistechnologies.com and providing a written description of the dispute. The parties will negotiate in good faith for at least thirty (30) days before pursuing any other remedy.

19.4 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

20. General Provisions

20.1 Entire Agreement

This Agreement, together with our Privacy Policy and any application-specific terms, constitutes the entire agreement between you and Hollis Technologies regarding the Services and supersedes all prior or contemporaneous agreements, understandings, or representations, whether written or oral.

20.2 Severability

If any provision of this Agreement is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

20.3 Waiver

No waiver of any provision of this Agreement will be effective unless in writing and signed by the party granting the waiver. The failure of either party to enforce any provision will not constitute a waiver of that provision or any other provision.

20.4 Assignment

You may not assign or transfer this Agreement, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this section is void. Hollis Technologies may assign this Agreement at any time without your consent, including in connection with a merger, acquisition, or sale of assets.

20.5 Force Majeure

Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, power or internet outages, or third-party service provider failures.

20.6 Relationship of the Parties

The parties are independent contractors. This Agreement does not create any partnership, joint venture, agency, franchise, or employment relationship between the parties.

20.7 Notices

Notices to Hollis Technologies must be sent to legal@hollistechnologies.com. Notices to you may be sent to the email address associated with your Shopify account or through in-app notification.

20.8 Headings

Section headings are for convenience only and do not affect the interpretation of this Agreement.

21. Contact Us

If you have questions about this Agreement, please contact us: