Closing and cancelling a purchase order

Closing and cancelling a purchase order

If a purchase order is no longer needed — for example because an order was placed in error or the supplier cannot fulfil it — you can cancel it in PO Flow.

How to cancel a PO

1. Open the purchase order you want to cancel.
2. Click the three-dot menu (⋯) in the top right corner.
3. Select Cancel PO.
4. Confirm the cancellation.

The PO status will change to Cancelled and the record will become read-only. Cancelled POs are preserved for your records but cannot be edited or received against.

Cancelling vs deleting

PO Flow does not allow permanent deletion of purchase orders. Cancellation is the correct way to remove a PO from your active workflow while keeping the record for audit purposes. This is important for accounting accuracy.

Cancelling a PO that has been partially received

If a PO has already had some stock received against it, cancelling it will not reverse the inventory that was already received. If you need to return received stock to the supplier, create a Return to Supplier first, then cancel the PO if appropriate.

Re-opening a cancelled PO

Cancelled POs cannot be re-opened. If you need to recreate the order, use the Duplicate PO feature to create a new draft from the cancelled PO's line items.