TroubleshootingUpdated May 21, 2026

Contacting support

Open the Support page from the main menu, pick a request type and priority, and submit your message.

Contacting support

If you need help and the help center articles do not cover your question, send a message through the in-app support form.

Submitting a support request

  1. Click Support in the main navigation.
  2. Pick a Request type (for example a question, a bug report, or a feature request).
  3. Pick a Priority. The Pro plan includes priority support with a 4-hour response target.
  4. Enter a Subject and a Message describing your question.
  5. Confirm or enter Your email address for the reply.
  6. Click Submit.

You will get a confirmation in PO Flow once the message is sent, and a reply by email to the address you provided.

Was this article helpful?