Creating a replacement PO from a return

Creating a replacement PO from a return

Available on the Pro plan. When you return stock that the supplier will replace (rather than credit or refund), the Create Replacement PO action turns the return into a new draft PO with the same line items, ready to send.

How to create a replacement PO

1. Open the return from the Supplier Returns page.
2. Set the Resolution type to Replacement.
3. Click Create Replacement PO.
4. PO Flow creates a new draft PO with the same supplier, the returned line items copied over, and a note linking back to the source return.

What gets copied

• Supplier from the return.
• Each return line item — product, variant, SKU, supplier SKU, quantity, and unit cost — copied as a line item on the new PO.
• A note on the new PO referencing the source RTS number.

From the new PO

The new PO starts in draft and behaves like any other PO. You can edit, add or remove lines, set an expected delivery, and send it to the supplier. The return on the source side records the replacement link in its history.